SMS Replies

Two way SMS

Two Way Messaging

2-Way SMS is an efficient way to contact customers and colleagues via their mobile phone.
Send a text message and receive a reply back!


Why 2-Way SMS?

SMS messages are sent straight to a mobile phone. They are received on-the-go, allowing the recipient to respond quicker than email and with less distraction than a telephone call.

Text messages are typically answered and responded to within a five minute time frame - it's simple for the mobile phone user and it's as easy as an email from your PC.

The mobile phone can reply to the text message, which you receive in your email inbox or to your system!


Ways to Receive Replies:

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SMS to Email

We deliver received SMS into a email message and forward it to your inbox.

Receive SMS via Email
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Web Portal

We deliver received SMS into our web portal, search, view details & manage contacts lists.

Receive SMS via Web
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We deliver received SMS through webhooks, notifies your web server via JSON or XML.

Receive SMS via Webhook


Two Way SMS is useful for:

  • Appointment Reminders and Confirmations
  • Simple Questions or Surveys
  • Time Schedules and Human Resources
  • Direct Customer Enquiries
  • Integration into a CRM or Salesforce solution
  • Communication between mobile sales teams, delivery drivers and other staff members